Last Updated: 01-01-2024

IBOON TECHNOLOGIES values our customers and aims to provide high-quality IT services. This Refund Policy outlines the terms and conditions under which refunds may be issued for our services.

Refund Eligibility:

  1. Service-Specific Terms:
    • Each service provided by IBOON TECHNOLOGIES may have its own specific refund terms and conditions. Customers are encouraged to review the terms associated with the particular service they have purchased.
  2. Quality Assurance:
    • Refunds may be considered if the delivered service does not meet the specifications or quality standards outlined in the service agreement.

Refund Process:

  1. Initiating a Refund:
    • Customers seeking a refund must contact our customer support team at info@iboontechnologies.com within 5 days from the date of service delivery.
  2. Providing Details:
    • Customers must provide detailed information regarding the reasons for the refund request, including any relevant documentation or evidence supporting their claim.
  3. Evaluation and Approval:
    • Our team will review the refund request and assess its validity based on the provided information. We reserve the right to approve or deny refund requests at our discretion.
  4. Refund Notification:
    • Customers will be notified of the decision regarding their refund request. If approved, the refund will be processed promptly through the original payment method.

Non-Refundable Situations:

  1. Change of Mind:
    • Refunds will not be issued for services where the customer has simply changed their mind or no longer requires the service.
  2. Violations of Terms of Service:
    • Refunds will not be provided if the customer has violated our terms of service or engaged in any form of misuse or abuse of our services.

Contact Us:

If you have any questions or concerns about our Refund Policy, please contact us at info@iboontechnologies.com

Thank you for choosing IBOON TECHNOLOGIES.

IBOON TECHNOLOGIES