Last Updated: 01-01-2024
IBOON TECHNOLOGIES values our customers and aims to provide high-quality IT services. This Refund Policy outlines the terms and conditions under which refunds may be issued for our services.
Refund Eligibility:
- Service-Specific Terms:
- Each service provided by IBOON TECHNOLOGIES may have its own specific refund terms and conditions. Customers are encouraged to review the terms associated with the particular service they have purchased.
- Quality Assurance:
- Refunds may be considered if the delivered service does not meet the specifications or quality standards outlined in the service agreement.
Refund Process:
- Initiating a Refund:
- Customers seeking a refund must contact our customer support team at info@iboontechnologies.com within 5 days from the date of service delivery.
- Providing Details:
- Customers must provide detailed information regarding the reasons for the refund request, including any relevant documentation or evidence supporting their claim.
- Evaluation and Approval:
- Our team will review the refund request and assess its validity based on the provided information. We reserve the right to approve or deny refund requests at our discretion.
- Refund Notification:
- Customers will be notified of the decision regarding their refund request. If approved, the refund will be processed promptly through the original payment method.
Non-Refundable Situations:
- Change of Mind:
- Refunds will not be issued for services where the customer has simply changed their mind or no longer requires the service.
- Violations of Terms of Service:
- Refunds will not be provided if the customer has violated our terms of service or engaged in any form of misuse or abuse of our services.
Contact Us:
If you have any questions or concerns about our Refund Policy, please contact us at info@iboontechnologies.com
Thank you for choosing IBOON TECHNOLOGIES.
IBOON TECHNOLOGIES
