Privacy Policy & Refund Policy
Last Updated: 17-08-2025
Privacy Policy
At IBOON TECHNOLOGIES, we respect your privacy and are committed to protecting the personal information you share with us.
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Information Collection: We may collect personal details (name, email, phone, billing information) when you engage with our services or purchase products.
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Use of Information: Your information is used strictly for service delivery, billing, communication, and product improvements.
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Data Protection: We implement appropriate security measures to safeguard your data and prevent unauthorized access.
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Sharing of Information: We do not sell or share your personal information with third parties except as required by law or to deliver contracted services.
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User Rights: Customers can request access, updates, or deletion of their personal data by contacting us at info@iboontechnologies.com.
Refund Policy
Eligibility for Refunds
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Each service/product offered by IBOON TECHNOLOGIES may carry its own specific refund terms outlined in the respective service agreement.
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Refunds will only be considered if the delivered service/product does not meet agreed specifications or quality standards.
Refund Request Process
- Initiating a Request: Customers must contact us at info@iboontechnologies.com within 7 days of service delivery or subscription purchase.
- Details Required: Please include order details, reasons for the refund request, and any supporting documentation.
- Evaluation: Our team will review the request within 5–7 business days and determine eligibility.
- Refund Approval & Timeline:
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- If approved, refunds will be processed within 7–10 business days via the original payment method.
- Customers will be notified by email regarding the refund decision.
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- Non-Refundable Situations
- Change of Mind: Refunds are not applicable if the customer no longer requires the service/product.
- Policy Violations: Refunds will not be issued if the customer violates our Terms of Service or misuses our platform.
