Client overview
Relief on Click is a web platform that connects pharmacists with relief job opportunities posted by pharmacies across Canada. The business addresses a recurring staffing challenge: pharmacies need qualified relief pharmacists on short notice, while licensed pharmacists seek flexible shifts that match their skills, location, and availability.
Before the platform, matching was handled through phone calls, informal networks, and manual outreach—slow, inconsistent, and difficult to scale. The client needed a user-friendly, responsive web application that could serve both pharmacies posting openings and pharmacists searching for relief work.
Problem statement
The client was facing multiple operational challenges:
- No centralized place for pharmacies to publish relief job openings with structured criteria
- Pharmacists struggled to discover shifts that matched their province license, software experience, and language skills
- Manual matching relied on personal networks rather than objective skill and availability fit
- Pharmacies could not easily filter candidates by location, licensing jurisdiction, or pharmacy software proficiency
- Job notifications were ad hoc—qualified pharmacists often missed relevant openings
- No workflow for pharmacies to proactively invite pharmacists who met their requirements
- Administrative overhead slowed hiring during peak demand or staff absences
The company needed a digital platform that could streamline relief job posting, intelligent matching, notifications, and pharmacy-to-pharmacist outreach.
Our solution
iBoon Technologies delivered a responsive web application tailored for the pharmacy relief staffing market. The platform digitizes the complete workflow—from job posting and profile-based matching to applications, invitations, and ongoing platform support.
Our engagement covered research and analysis, platform design and development, testing and launch, and ongoing maintenance and support—ensuring a stable, scalable product for both pharmacies and pharmacists.
Key modules implemented
Pharmacy job posting & management
- Create and publish relief job openings with structured criteria
- Specify required province license and licensing jurisdiction
- Set location, shift availability, and scheduling preferences
- Define language requirements for the pharmacy's local market
- Indicate pharmacy software systems used (e.g. Kroll, Propel Rx, and others)
- Manage active postings, applications, and filled shifts from a pharmacy dashboard
Pharmacist profiles & job discovery
- User-friendly, responsive interface for pharmacists to browse and apply for relief jobs
- Profile management for licenses, software proficiency, languages, and experience
- Availability settings so pharmacists control when they are open to shifts
- Search and filter jobs aligned with individual skill-sets and schedule
Intelligent job matching & notifications
- Matching algorithms that score job postings against pharmacist profiles
- Best-match notifications based on province license, software knowledge, local language command, and experience
- Automated alerts when new openings align with a pharmacist's criteria and availability
- Reduced missed opportunities through proactive, profile-driven job recommendations
Pharmacy invitation workflow
- Pharmacies can review matched pharmacists against posting criteria
- Direct invitation for qualified candidates to apply for specific relief jobs
- Faster shortlisting when urgency or specialized software or language skills are required
Application & hiring workflow
- End-to-end flow from job discovery or invitation through application submission
- Status tracking for pharmacies and pharmacists throughout the hiring process
- Centralized communication around relief shift opportunities
Technology highlights
- Responsive web application for desktop and mobile browsers
- Profile-based matching engine with multi-criteria scoring
- Real-time job notification workflow
- Role-based access for pharmacies and pharmacists
- Structured job criteria: license, language, location, software, availability
- Scalable architecture with ongoing maintenance and support
Business impact
After implementing the solution, the platform delivered meaningful improvements for both sides of the marketplace:
Faster relief staffing for pharmacies
Pharmacies can publish detailed openings and reach qualified pharmacists without relying solely on manual outreach.
Better matches for pharmacists
Profile-driven notifications surface jobs that fit license, software, language, and availability—reducing irrelevant applications and search time.
Reduced hiring friction
Structured criteria and invitation workflows shorten the path from job posting to confirmed relief coverage.
Scalable digital marketplace
The platform replaces fragmented phone-and-network hiring with a centralized, user-friendly service both audiences can rely on.
Ongoing platform reliability
Post-launch maintenance and support keep the application stable as job volume, users, and matching rules grow.
Outcome
Relief on Click became a functional digital marketplace connecting pharmacies with qualified relief pharmacists. By combining detailed job posting criteria, intelligent matching, profile-based notifications, and pharmacy invitations, the platform provides a valuable service to pharmacists seeking flexible relief work and pharmacies seeking qualified candidates—delivered through a responsive, user-friendly web experience.
